Our Contact Details
‘We’ are Cruise Dialysis. In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, date of birth, any special needs/dietary requirements etc. We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as cruise-lines, airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law. Additionally, controls on data protection in your destination may not be as strong as the legal requirements in this country.
Telephone calls made to and from our offices may be recorded and monitored for the purpose of quality assurance, training, security and for business purposes.
We would like to hold your information (including any email address), where collected by us, for our own future marketing purposes (for example to inform you of promotional offers, to help recognise and service a potential booking or to send you our brochure).
If you have given us, Cruise Dialysis Limited, your consent, from time to time we may contact you by post, phone, e-mail or electronic messaging services with information about products and services (including discounts and special offers) we think will be of interest to you. We may also use your email address to keep you up to date about special offers and promotions via social media.
We need your name, email and postal address so we can send you the brochure. If you have given your consent, you may be contacted with relevant promotions, offers or information that you have expressed an interest in or that might be of interest to you. With CruiseDialysis.co.uk YOU are always in control of your personal information, if at any time you wish us to stop contacting you then simply email us at firstname.lastname@example.org
This information will not be given to any third party, except to the extent and for the purpose we may be required to do so by any law. With CruiseDialysis.co.uk YOU are always in control of your personal information, if at any time you wish us to stop contacting you then simply email us at email@example.com
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org, 0844 995 1214 or Cruise Dialysis Limited, Willowhayne House, 207 Ilchester Road, Yeovil, BA21 3BQ if you wish to make a request mailto: email@example.com
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org, 0844 995 1214 or Cruise Dialysis Limited, Willowhayne House, 207 Ilchester Road, Yeovil, BA21 3BQ.
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk
We hope that you enjoy using our website, safe in the knowledge that we are committed to protecting your privacy.